Privacy Policy

1. Introduction

Welcome to Mushroom11! This Privacy Policy explains how Mushroom11 Games ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile game Mushroom11 and related services.

By downloading, installing, or using Mushroom11, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, install, or use the game.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Account Information: Username, email address, and encrypted password when you create an account
Profile Data: Avatar, player statistics, achievements, and game progress
Contact Information: Email address for customer support and communications

2.2 Game Data

Gameplay Statistics: Scores, levels completed, time played, and in-game achievements
Game Progress: Save files, unlocked content, and character customizations
In-App Purchases: Transaction history and payment verification data
Social Features: Friend lists, chat messages, and multiplayer interactions

2.3 Technical Information

Device Information: Device type, operating system, hardware specifications, and unique device identifiers
Usage Data: App crashes, error logs, performance metrics, and feature usage
Network Information: IP address, connection type, and general location data

2.4 Automatically Collected Information

Analytics Data: Session duration, screen views, and user interaction patterns
Advertising Data: Ad interaction data and preference indicators
Performance Data: Frame rates, load times, and technical optimization metrics

3. How We Use Your Information

We use the collected information for various purposes, including:

Game Operation: Providing core game functionality, saving progress, and maintaining game balance
User Experience: Personalizing content, recommending features, and optimizing gameplay
Customer Support: Responding to inquiries, resolving technical issues, and providing assistance
Security: Detecting fraud, preventing cheating, and maintaining fair play
Analytics: Understanding user behavior, improving game features, and developing new content
Communications: Sending game updates, promotional offers, and important announcements
Legal Compliance: Meeting legal obligations and protecting our rights

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

Cloud Storage: Secure data backup and synchronization services
Analytics: Game performance analysis and user behavior insights
Advertising: Delivering relevant advertisements and measuring campaign effectiveness
Payment Processing: Handling in-app purchases and transaction verification
Customer Support: Providing technical assistance and resolving user issues

4.2 Social Features

When you use social features, certain information may be shared with other players:

Public profile information (username, avatar, achievements)
Leaderboard rankings and statistics
Multiplayer game data and interactions

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

5. Data Security

We implement comprehensive security measures to protect your personal information:

Encryption: All sensitive data is encrypted during transmission and storage
Access Controls: Strict access limitations to personal data within our organization
Security Monitoring: Continuous monitoring for unauthorized access attempts
Regular Audits: Periodic security assessments and vulnerability testing
Secure Infrastructure: Industry-standard security protocols and secure hosting environments

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest security standards.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request copies of your personal data we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data (subject to certain limitations)
Portability: Request transfer of your data in a structured, machine-readable format
Objection: Object to processing of your personal data for specific purposes
Restriction: Request limitation of processing under certain circumstances

To exercise these rights, please contact us using the information provided in the Contact section.

7. Children's Privacy

Mushroom11 is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action to remove such information.

For users between 13 and 18 years of age, we recommend parental supervision and encourage parents to review this Privacy Policy with their children.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your personal information to other countries, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

Account Data: Retained while your account is active and for up to 2 years after account deletion
Game Progress: Stored for the lifetime of your account to enable game continuity
Support Records: Kept for 3 years to provide ongoing customer service
Analytics Data: Aggregated and anonymized data may be retained indefinitely for research purposes

10. Cookies and Tracking Technologies

Mushroom11 may use cookies, pixels, and similar tracking technologies to enhance your gaming experience:

Essential Cookies: Required for basic game functionality and security
Performance Cookies: Help us understand how you interact with the game
Advertising Cookies: Used to deliver personalized advertisements

You can manage cookie preferences through your device settings, though disabling certain cookies may affect game functionality.

11. Third-Party Links and Services

Mushroom11 may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services before providing them with your information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy in the game
Sending an email notification to registered users
Displaying a prominent notice in the game interface

Your continued use of Mushroom11 after any changes indicates your acceptance of the updated Privacy Policy.